Once an account is received, we review the information, initiate professional debtor outreach, and attempt resolution through payment plans or settlements when appropriate.
What if an account cannot be resolved?
If resolution is not achieved, the account is evaluated and strategically routed to a licensed collection agency or an attorney for further recovery efforts, based on creditor authorization.
How are accounts assigned to agencies or attorneys?
Accounts are placed based on creditor direction, account profile, and recovery strategy, ensuring appropriate escalation through vetted licensed agencies or legal partners.
What types of accounts do you handle?
We work with a variety of delinquent accounts submitted by creditors, evaluating each account individually to determine the most effective recovery pathway.