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18756 Stone Oak Parkway Suite 200 San Antonio, TX 78258

    We want to help you with frequent questions

    What happens after an account is submitted?

    Once an account is received, we review the information, initiate professional debtor outreach, and attempt resolution through payment plans or settlements when appropriate.

    If resolution is not achieved, the account is evaluated and strategically routed to a licensed collection agency or an attorney for further recovery efforts, based on creditor authorization.

    Accounts are placed based on creditor direction, account profile, and recovery strategy, ensuring appropriate escalation through vetted licensed agencies or legal partners.

    We work with a variety of delinquent accounts submitted by creditors, evaluating each account individually to determine the most effective recovery pathway.